Some products may be under production in the weeks leading up to the event. For this reason, some orders may not be sent our straight away. We do guarantee to have all orders fulfilled at least 1 week prior to the event.
To guarantee delivery in time for the event, please ensure that your order is placed at least 10 days prior to the event.
During Event Stage
From one week pre-event until post-event, the online store will still be taking orders, however products are subject to over-sell, as online stock is not synced with real-time event sales. Orders received within this period will not be sent until post-event. Customers that have placed an order that cannot be fulfilled due to overselling will be contacted to determine whether they want a full refund, or a product/size change in their order.
The online store will return to its regular state with real-time stock levels, 1-5 days Post-Event. Products sold out will not be restocked until next years event.
Shipping Service: Sendle (unless using PO box / post locker)
Standard Shipping: $10.00 (0.0kg - 5.0kg)
Heavy Goods Shipping: $18.00 (5.0kg - 20.0kg)
Delivery times: 3-4 Business days*
*Depending on sales period (see below) and location
Shipping Service: AusPost
New Zealand Rates: AUD$15
Worldwide Rates: AUD$18
Delivery times: 4-7 Business days*
*Depending on sales period (see above) and location
If you have any questions, return/refund requests, Please contact us below: